Report this

What is the reason for this report?

I just used ssh to do-release-upgrade from ubuntu 18.04 to 20.04 and now site is down

Posted on May 25, 2024

Hello,

I followed this tutorial

www.digitalocean.com/community/tutorials/how-to-upgrade-to-ubuntu-20-04-focal-fossa

and have now been shut out of my previous 18.04 ubuntu server installation.

I just would like to know where to begin to remedy this. I have no idea where to start.

If possible I would be ok with down grading from this.

the site is www.cytojer.com

I am self hosting it using WordPress.

Thank you.



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Heya @jweinstein86,

The error you are getting is 502 Bad Gateway. There are a couple of possible issues starting from your WebService(Nginx) to your Application.

The first thing you need to do is check your Nginx’s error logs. You should be able to find them in /var/log/nginx/error_log. Try to open your website and check the last 50 lines.

tail -n 50 /var/log/nginx/error_log

Once you have them paste them as a comment here and I can further assist with the error.

Hey!

Happy to hear that you’ve got it all sorted out! In case that anyone comes across this in the future, here is a step-by-step guide on how to troubleshoot common Nginx problems:

https://www.digitalocean.com/community/questions/how-to-troubleshoot-common-nginx-issues-on-linux-server

Also, as a side note, I would advise on making usre that you have backups enabled before proceeding with such major upgrades:

https://docs.digitalocean.com/products/backups/

- Bobby

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.