booruguru
By:
booruguru

I'm getting a weird error while installing PIwik

September 15, 2015 2.5k views
Apache

ERROR MESSAGE:

GET request to piwik.php failed. Try whitelisting this URL from HTTP Authentication and disable mod_security (you may have to ask your webhost). For more information about the error, check your web server error log file.
After making this change, restart your web server.


But I don't have mod_security enabled. (I checked via sudo a2enmod mod-security)
I can't make sense of it. I installed Piwik easily enough on a cheap shared host, but I'm getting this inexplicable error message on my DO server.

Any suggestions?

2 comments
  • Have you found a solution to this problem? I have exactly the same issue

  • Finally, I found what was wrong in my case. The error returned by piwik.php is simply due to the fact that it cannot open the file piwik/config/config.ini.php. It cannot open it because it does not exist. It creates the file on the next step of the installation. The error message has nothing to do with what's going on.

1 Answer

This question was answered by @protagonist:

Finally, I found what was wrong in my case. The error returned by piwik.php is simply due to the fact that it cannot open the file piwik/config/config.ini.php. It cannot open it because it does not exist. It creates the file on the next step of the installation. The error message has nothing to do with what's going on.

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