Hello,I was trying to apply for github education pack 200$ discount on digital ocean. Even after verifying using paypal and paying 5$ verification. I am getting and error there. image alt textimage caption Also on my digital ocean account it shows admin locked image alt textimage caption Please help me in resolving this issue

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Question

Issue in appying for github education offer and admin locked on digital ocean account

Posted on July 11, 2025

Payments

By CyberBoyAyush

Hello, I was trying to apply for github education pack 200$ discount on digital ocean.

Even after verifying using paypal and paying 5$ verification. I am getting and error there.

Also on my digital ocean account it shows admin locked

Please help me in resolving this issue

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KFSys

July 13, 2025

Hey @cyberboyayush,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps! - KFSys.

Bobby

July 14, 2025

Hi,

Sounds like your account might be flagged by the DigitalOcean automated system.

If you’re seeing errors even after verification, best move is to open a support ticket at https://do.co/support so the team can take a closer look. The GitHub Education offer sometimes needs manual review.

- Bobby

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