Issues connecting with FTP

Posted on June 9, 2017

I’m getting this issue when I’m trying to connect to the server…

Status: Connecting to example.com:2222… Response: fzSftp started, protocolversion=8 Command: keyfile “~.ssh\idrsa” Command: open “tanner@example.com” 2222 Error: Connection attempt interrupted by user

I used this: https://www.digitalocean.com/community/tutorials/how-to-configure-proftpd-to-use-sftp-instead-of-ftp

I made sure to open port 2222 just in case it was the firewall… anyone else getting this problem? I went through the steps a couple of times again to make sure I didn’t follow them wrong…

I went back and enabled sftp on 22 but I was still getting the same issue on that port.

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Jonathan Tittle

June 9, 2017

@tannerchung

Generally that error means you’re trying to use the wrong protocol to connect. That guide is setting up SFTP access. If you try to connect using FTP, it will fail.

FileZilla and other clients allow you to choose which protocol you’re wanting to connect with, so you’d need to make sure it’s set to SFTP, not FTP.

Tanner Chung

June 9, 2017

@jtittle I forgot to update the thread last night. I was able to SFTP via the IP but not the domain on 22 but not 2222 – which is the port that proftpd should be on right? I just tried right now and wasn’t able to SFTP to the domain.

Slightly off topic but because apache needs permissions for the files I did a chown and unless I chown back to my username it won’t let me edit or upload files… is there a better way to deal with that?

Tanner Chung

June 9, 2017

@jtittle I was using sftp protocol for sure in both cases, 22 and 2222