3 days ago I made my digital ocean account and $5 was deducted from my account and my account was locked. Then I submitted my ticket, and then they said that my account is locked, and they can’t help me anymore. My Ticket number is #06573129 kindly fix the problem asap I am already very flustrated.
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Hey @zuhairirfan,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
I have asked Digitalocean’s amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)
Hope that helps! - KFSys.
Hey @zuhairirfa
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
I have asked our amazing support team to check in on your ticket. They will be able to help you further where we cannot! :)
Hope that helps!
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