Question
lost whm access after restoring from backup as a test
- Posted on April 26, 2022
- Applications
Asked by hilal.eljamal
I restored from a backup and i am no longer able to access whm web interface
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Hello there,
As per KFSys advice check if the cPanel service is running. Also, ensure that all services are running since the backup was restored.
Additionally, if you have a Firewall configuration make sure that your IP address is not blocked.
Hope that this helps!
Hi @hilaleljamal,
SSH to your Droplet and see if the panel service is running or not on your Droplet;
See if that helps. If there is an error when restarting, check the cPanel logs. They should be able to tell you more about the issue.