I get this message and I cant create tickets, the platform is useless, how to solve this?
Message:
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Hi there,
You can reach out to support directly via this link:
Let me know once you’ve submitted the form. If you get a ticket ID, share it here too.
Hey @d39a670235b843ca900550eadf2d15,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Please reach out to our amazing support team who will be more than happy to assist you with your account issue!
Hope that helps!
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