By Valeriy Baev
sprint
After 6 year perfect work. My account was locked!
I don’t understand why. How can help me?
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I recieved next message: “Account Locked We are sorry to inform you that your account has been locked by DigitalOcean. None of your virtual servers have been destroyed. We have opened a support ticket with you regarding the cause of this lock.”
And sent many ticket mesasages, but noone reply! My account has been down for over a day!
There is an information site from Ukraine and it has data for more than twenty years!
How I can recived all of my data? How I can access there? Please help!
Hey @sprint,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)
Hope that helps! - Bobby.
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