Hi Team,
it seems that because my payment card was expired for couple of months and I didn’t realised it, my droplet was deleted from my panel. Is it possible to somehow restore it? I have payed already planty of money for this service therefore I’m quite surprised that it got deleted so fast.
Regards, Adel Belhadj.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hey @cutelightseagreenmantaray,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Please reach out to our amazing support team who will be more than happy to assist you with your account issue!
Hope that helps!
Hi @cutelightseagreenmantaray,
It’s possible there is a Snapshot somewhere in DigitalOcean’s systems. My suggestion is to contact DigitalOcean’s support right away, they would be the ones to assist you with such account issues.
If you have a ticket reference, I can try and speed things up in terms of response and action on it, just post it here.
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and SMBs
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.