Hi, everybody
OS FreeBSD 10.1 Droplet was suspended 21th (due my vacation, was able to transfer funds 22th and powere it up) after that - no network connection. Created ticket, contacted support - nada. “You would pay before suspension, after that point - we not guaranty anything. Go to console, show us screenshots” - did it, no answer, asked again, answer: “We don’t provide any managed servers for free, if you pay us - we will help you with your problems”. Next day - “Can you go to console and show us screenshots?”. 30 hours after payed to them - no SSH, no FTP, no HTTP, droplet’s connection still suspended completely. OS was installed from their image, without any changes. Any suggestions?
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Ppl, I need to bring my network back to the droplet, or move all files from it. Had anybody same issues, maybe?
Ok, if ppl don’t pay at time, their droplets became unworkable? Need just to know
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