Good afternoon. I ask you to note the subscription for the service, since I do not use it. Pls, Refund of money and block my payment means.
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Contact the support team - https://www.digitalocean.com/company/contact/
Hola. Acabo de recibir una respuesta a un pedido acerca de mis cuentas:
Dice:
…Please note that we aren’t able to actually transfer credit balances between accounts in this regard, but we can issue a refund to the other account so that you can then make a payment on this new one.
We would require for a new ticket to be raised under the original account directly, as this request is coming from an account/email that isn’t registered to that old account. Even if you deactivated the account already, you can still make a ticket here requesting the refund:
https://www.digitalocean.com/company/contact/
Estoy abriendo dicho ticket para solicitar el rembolso del 100% del pago realizado a mi cuenta guillermo@destinosdeamerica.com para usarlo como pago a mi otra cuenta gsowyer@gmail.com
Muchas gracias.
Guillermo Dowyer
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