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Resizing not available

Posted on January 17, 2013

Yesterday, while testing out a new droplet, I tried to resize it and was told it resizing was temporarily not available:

“We are currently experiencing a large number of resize requests. Resizes for this region are currently disabled but will be re-enabled shortly and throughout the day to help spread the load.”

I was simply resizing for a benchmark, so I just deleted it and created a new larger droplet.

Today, I created a new droplet, added some data and realised it needed to be a bit bigger. Tried resizing and got the same message. I’ve no idea if it’s still broken from yesterday, or broken again.

Is there a status feed somewhere that mentions which core features are currently out of order, and when they might be fixed?

(just found something on Twitter: “once resize is enabled which will be very soon” - the last mention I could find, 8 hours ago).



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Resizing is temporarily disabled due to a large influx of new customers after our double RAM / SSD announcement. We also underestimated how many customers wanted to take advantage of the new sizes so we had to temporarily disable resize and turn it on / off throughout the day to throttle how many resizes were occurring at the same time. <br> <br>If we left it open entirely your resize would be queued for several hours and the entire time the virtual server would be offline, so we thought this was a better approach.

I understand there are times when there are unexpected surges in demand that cause problems.
<br> <br>My question was more: what can a customer do to find out the status of widespread problems, and when they might be fixed? No just for this problem, but in the future (such as a power or network problem). Is there a status feed or status page to indicate major outages? The Twitter feed is way too chatty to monitor (real announcements wouldn’t be noticed).

We are working on putting together a status page that will provide more clear information on the overall health of the cloud, but to make a status page that is really relevant and provides clear information takes a bit of work. Which is why we haven’t launched one yet but it is on the roadmap. <br> <br>We were honestly a bit surprised by the demand and how well received this latest announcement was.

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