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Root Password Not Working

Posted on May 13, 2020

I made a droplet multiple times and created a password that met the criteria after hours of trying to get the password to work I came to here. After many droplets and attempts every time I input my password its says denied. I am 100% certain that the password matches what I wrote after using copy paste, control+shift, and typing it out, all do not work and I fear this may have been a waste of money.



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Hi there @krispyslicein,

Are you using the web console? If so I would recommend using an SSH client instead as described here:

https://www.digitalocean.com/docs/droplets/how-to/connect-with-ssh/

Also it would be better to use an SSH key rather than a password, it is more secure and convenient. Here’s how to generate an SSH key:

Once you have your SSH key, you have to add it to your DigitalOcean account as described here:

https://www.digitalocean.com/docs/droplets/how-to/add-ssh-keys/to-account/

Then again using an SSH client you will be able to connect to your Droplet:

https://www.digitalocean.com/docs/droplets/how-to/connect-with-ssh/

Let me know if you have any questions! Regards, Bobby

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