Report this

What is the reason for this report?

SSL Not Working - I Checked the ssl files and the config file is there. What now?

Posted on August 27, 2022
FAL

By FAL

I setup a droplet with a WordPress install. I went through the setup process in the command line and setup the ssl. I checked if the ssl config file was created in /etc/apache2/sites-enabled and it was but yet the site doesn’t work over https. Is there anyone I can talk to at Digital Ocean?



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hi there,

What is the exact error that you get when you try to visit your domain name?

Also, do you see any errors in your Apache error log?

tail -100 /var/log/apache2/error.log

Did you follow the Let’s Encrypt steps here, or did you install a paid certificate manually?

https://www.digitalocean.com/community/tutorials/how-to-secure-apache-with-let-s-encrypt-on-ubuntu-20-04

If you’ve installed the certificate manually, can you share your Apache Vhost so I could take a look at the config?

Best,

Bobby

Hi @fal,

Can you post the contents of the SSL file in /etc/apache2/sites-enabled? I think the SSL might have not been configured properly.

Additionally, can you confirm if you mean that your website is not redirecting to https or when you try and open it via https it gives a warning?

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.