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Unable to get deploy logs

Posted on July 17, 2023

Hi Community,

As I am deploying my Django app on DigitalOcean, I am getting the following error:

Unable to get deploy logs for component rwa-management

This is my requirements.txt if it might have the issue.


aiohttp==3.8.4
aiosignal==1.3.1
asgiref==3.7.2
async-timeout==4.0.2
attrs==23.1.0
certifi==2023.5.7
charset-normalizer==3.1.0
colorama==0.4.6
contourpy==1.0.7
cycler==0.11.0
dataclasses-json==0.5.7
distlib==0.3.6
dj-database-url==2.0.0
Django==4.2.1
django-admin-soft-dashboard==1.0.12
django-apptemplates==1.5
django-cors-headers==4.0.0
django-heroku==0.3.1
djangorestframework==3.14.0
djangorestframework-simplejwt==5.2.2
filelock==3.12.0
fonttools==4.39.3
frozenlist==1.3.3
greenlet==2.0.2
gunicorn==20.1.0
idna==3.4
kiwisolver==1.4.4
langchain==0.0.192
langchainplus-sdk==0.0.4
marshmallow==3.19.0
marshmallow-enum==1.5.1
matplotlib==3.7.1
multidict==6.0.4
mypy-extensions==1.0.0
mysql-connector-python==8.0.32
mysqlclient==2.1.1
numexpr==2.8.4
numpy==1.24.2
openai==0.27.8
openapi-schema-pydantic==1.2.4
packaging==23.1
Pillow==9.5.0
platformdirs==3.5.1
protobuf==3.20.3
psycopg2==2.9.6
pydantic==1.10.8
PyJWT==2.7.0
pyparsing==3.0.9
python-dateutil==2.8.2
pytz==2023.3
PyYAML==6.0
requests==2.31.0
six==1.16.0
SQLAlchemy==2.0.15
sqlparse==0.4.4
tenacity==8.2.2
tqdm==4.65.0
typing-inspect==0.9.0
typing_extensions==4.6.3
tzdata==2023.3
urllib3==2.0.3
virtualenv==20.23.0
virtualenvwrapper-win==1.2.7
whitenoise==6.5.0
yarl==1.9.2


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Hi there,

I believe that this might happen if you’ve set up log forwarding as described here:

https://docs.digitalocean.com/products/app-platform/how-to/forward-logs/

Can you confirm if this is the case? If so, I could suggest trying to disable the log forwarding temporary to make sure that it works as expected.

If this is not the case, I would recommend trying to force redeploy your app and see if this makes a difference.

If you are still seeing the issue after trying those two things, please reach out to the DigitalOcean support team who will be able to further investigate this for you:

https://www.digitalocean.com/support/

Hope that helps!

- Bobby.

I ran into this issue as well. In my case it was because I use the Github Container Registry, and my credentials were incorrect. There was no indication until I force redeployed my app. It was then that I got the error that the credentials were wrong. Hope this helps anyone else searching for this error.

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