aronjayvo
By:
aronjayvo

VestaCP No Response on FTP Backup Download

August 6, 2017 204 views
Development Block Storage Control Panels Storage CentOS Ubuntu 16.04

I have successfully setup VestaCP FTP backup to another Droplet in DigitalOcean running CentOS 7 with vsFTPD only and attached to a Block Storage of 100GB. The problem is I can't download the file from the Backup menu as it doesn't do anything. You will be redirected to the file link but nothing happens, just a blank page.

VestaCP installed is the latest on Ubuntu 16.04
vsFTPD server is the latest from repo on CentOS 7.3

Already did the instructions mentioned in other thread, including setting the right permission for each folder/directories where the backup is located.

http://forum.vestacp.com/viewtopic.php?t=8379
https://forum.vestacp.com/viewtopic.php?f=16&t=4491

Tried checking permissions by

ls -la /mnt

and

ls -la /mnt/node

FTP user is forge

ls -la /mnt
total 16
drwxrwxr-x+  3 forge forge 4096 Aug  6 12:03 .
dr-xr-xr-x. 18 root  root  4096 Aug  6 12:13 ..
drwxrwxr-x+ 10 forge forge 4096 Aug  6 12:15 node
ls -la /mnt/node
total 44
drwxrwxr-x+ 10 forge forge 4096 Aug  6 12:15 .
drwxrwxr-x+  3 forge forge 4096 Aug  6 12:03 ..
drwxrwxr-x+  2 forge forge 4096 Aug  6 12:20 n1ams
drwxrwxr-x+  2 forge forge 4096 Aug  6 12:25 n2blr
drwxrwxr-x+  2 forge forge 4096 Aug  6 12:15 n3fra
drwxrwxr-x+  2 forge forge 4096 Aug  6 12:15 n4lon
drwxrwxr-x+  2 forge forge 4096 Aug  6 12:15 n5nyc
drwxrwxr-x+  2 forge forge 4096 Aug  6 12:15 n6sfo
drwxrwxr-x+  2 forge forge 4096 Aug  6 12:25 n7sgp
drwxrwxr-x+  2 forge forge 4096 Aug  6 12:15 n8tor

just to be sure I have the correct permission on each folder. I also tried,

setfacl -m u:username:rwx myfolder

All commands return successful output and the current permission is 775 but I can't still download the files.

The backups are located at /mnt/node/ with different folders of other servers that I have.

2 comments
  • Nothing in the error log as well. Still doesn't work even if using different browser.

  • Still doesn't work even on new installation with correct permissions. Looks like VestaCP FTP backup download do not work as advertised.

Be the first one to answer this question.