Question

Web server is down - error 521

Hi, our droppet is suddenly down. I don’t know what to do. I turned off and on a couple of time and I used the Recovery ISO boot too. I can access console and FTP. But the main site is just… down.

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Hello,

In addition to what has already been mentioned, I could suggest following the steps here:

  • For Apache:

https://www.digitalocean.com/community/questions/how-to-troubleshoot-common-apache-issues-on-linux-server

  • For Nginx:

https://www.digitalocean.com/community/questions/how-to-troubleshoot-common-nginx-issues-on-linux-server

Feel free to share the output of the commands listed in the tutorial here so we could try to advise you further.

Best,

Bobby

Hi @COOPERATIVADE TRABAJO LA REDA,

SSH to your Droplet and try to load the service you are using for your App. If you are using Apache or Nginx try out:

  1. systemctl restart apache2
  2. OR
  3. systemctl restart nginx

Alternatively, if you are using NodeJS or something else that is also needed for your Droplet to work, try and start it as well.

If you experience any errors you can post them here and let us know how you got them so that we can help you further.