I have 3 droplets with DO (AMS3). Today, I faced a problem. It seems the servers could not connect to the outside world.
Here is what I tried: wget google.com
Response: –2021-12-23 15:53:47-- http://google.com/ Resolving google.com (google.com)… failed: Name or service not known. wget: unable to resolve host address ‘google.com’
I followed the steps mentioned on: https://www.digitalocean.com/community/questions/wget-unable-to-resolve-host-address And I received exactly the same responses “lauramoreno1436” reported:
cat /etc/resolv.conf nameserver 67.207.67.2 nameserver 67.207.67.3
dig www.dropbox.com ; <<>> DiG 9.11.4-P2-RedHat-9.11.4-26.P2.el7_9.4 <<>> www.dropbox.com ;; global options: +cmd ;; connection timed out; no servers could be reached
dig @8.8.8.8 www.dropbox.com ; <<>> DiG 9.11.4-P2-RedHat-9.11.4-26.P2.el7_9.4 <<>> @8.8.8.8 www.dropbox.com ; (1 server found) ;; global options: +cmd ;; connection timed out; no servers could be reached
I am using bizcloud.io to purchase DO droplets using cryptocurrency. I am not sure if I could open a ticket by DO. Any help is appreciated.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hey there!
This sounds like it may be a DNS issue, but you would want to confirm by trying to ping an IP address. ping -c10 8.8.8.8 If you are able to reach that IP then there may be an issue with your resolvers. You could look at updating those to another set and then try the request again. If you aren’t able to ping the IP then you would probably want to reach out to bizcloud.io for them to check if there is network issue on the droplet itself.
Hope it helps! Nate
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.