Question

What Will Happend If I Pay More Than The Current Costs on Early Payment?

Posted May 29, 2021 240 views
BillingDigitalOcean Droplets

If I pay more than the current monthly billing costs on an Early Payment with the custom amount, does it become a Pre-Payment? Which DO will check every first day of the month.

I know there is a Pre-Payments method on the Payment Methods section on the Billing page, but it has no custom amount.

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1 answer

Hi @alramdein,

What I’ll recommend is to use Paypal and add the custom amount you wish to your Account. That way when you have an invoice, the invoice will be paid from there. Let’s say you want to add 20 dollars to your account but your Droplet’s invoice is only for 5 dollars. Adding the 20 dollars will mean your 5 dollars invoice will be paid and the other 15 left in your account for future use.

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues. If you have more specific questions for your account and your billing, it would be better to contact DigitalOcean’s support:

https://www.digitalocean.com/support/

Hope that helps!
- KFSys.

  • Thank you for the answer. I understand now, so in your case, the remaining $15 will be on my balance.

    I actually already open a ticket about my debit card that can’t be added to my payment method. But I thought this kind of question is better to be asked in the community. But well it seems I’m wrong. Thank you for the explanation though.

    • Hi @alramdein,

      Yes, that is correct!

      And yes, usually when talking about billing matters and even more so if they are connected to your account, it’s best to contact DigitalOcean’s support.

      Having said that, if you have any technical issue or a question, the Community is the place for that question!