Report this

What is the reason for this report?

Why didn't I receive a root password via email for my droplet? (yes, again the mail problem)

Posted on February 9, 2018

I have problems with the root password reset of my droplet, I do not receive the reset email, and I check my inbox and the spam folder and I do not have anything I’m with this since this morning, I already tried several times and I do not recive the mail help me please



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

contact DO support - one possibility here is DO’s transactional mail system has blacklisted your account’s email address.

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.