Hi, my Digital Ocean Account was locked with 100$ credit as I was referred by bolt Iot. I need help as you have saved my card details.I had entered my name and email id also the card information correctly but due to some unknown reasons my account was locked , also when I checked my statement it seems transaction failed because money that was deducted was almost instantaneously got refunded in my account so please let me know what was the problem!! please let me asap please!
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Hey @adidatar,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)
Hope that helps! - Matt.
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