From 20 mins ago or less I tried to sign up on digital ocean with my google account and once I clicked on sign up it took me to bill info page and after I had entered my credit card number and clicked save card, it gave me an error, I tried about 4 times and got same error and then I got message says that 4 dollars have been taken from me what’s wrong with digital ocean ?
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hi! If this happens when trying to add a new billing profile, it sounds like a preauthorization which is a common way of checking if a card is valid, especially for online businesses. The preauthorization amount can vary but the hold is immediately canceled and the money isn’t actually captured - it’ll drop off your bank account within a few business days depending on their processing time and policies.
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and SMBs
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.