Question
cancel...delete account and refund my money
- Posted on March 13, 2019
- Billing
Asked by jbwoodwork61
Deactivate account We are sorry to see you go and would love to know why you are leaving.
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Purge all account data?
When deactivating your account, you can purge all of your account data.
Purge all of my account data Forbidden. Close
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Greetings!
I’m sorry to see you go, but I can help with this. Several customers in the past had complained about it being too easy to accidentally delete production data by deactivating their accounts, especially where a team account was involved. We’ve taken some steps along the way to incorporate that feedback. When you are the owner of a team account, you need to first close out the services there. You can find instructions for deactivating a team account here:
https://www.digitalocean.com/docs/accounts/teams/deactivate/
Jarland
My Droplet Down Due to Physical Node Issue
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I need to cancel just empyrean. How do I cancel?