cancel...delete account and refund my money

March 13, 2019 447 views
Billing

Deactivate account
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Purge all account data?

When deactivating your account, you can purge all of your account data.

Purge all of my account data
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1 Answer

Greetings!

I'm sorry to see you go, but I can help with this. Several customers in the past had complained about it being too easy to accidentally delete production data by deactivating their accounts, especially where a team account was involved. We've taken some steps along the way to incorporate that feedback. When you are the owner of a team account, you need to first close out the services there. You can find instructions for deactivating a team account here:

https://www.digitalocean.com/docs/accounts/teams/deactivate/

Jarland

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