I ordered 3 droplets a while back, everything was good and went well. I deleted my droplets just before i ran out of credits… somehow one of the servers re-appeared (i am sure that i deleted everything, so it must have been a glitch).
When i noticed this about a month later (because i stumbled upon a few emails regarding my debt) it was already too late: 12.6 dollars in debt.
Somehow i am unable to delete the strange droplet, this is why i contacted support a few days ago. But they dont respond! Almost 48 hours and my debt is running up!!! Please help!!
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This is an issue you will need to submit with DigitalOcean Billing Support.
Billing support is not the same as creating a support ticket? Still no response.
The service of digitalocean is beyond terrible, i didn’t expect much but this is unseen. I am hesitating to just leave and never come back. they dont have any of my credentials. The problem is, this would be fraud… but then hey; charging money for something that someone cannot use and cannot turn of could be classified as a fraud as well.
Digitalocean, please. Delete my droplet…
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