Question

Digital Ocean charging 5 dollars on create account

Posted July 9, 2020 439 views
Billing

Hi everyone, I just create my account and create a project without any vps created yet. But Digital Ocean charged me 5 dollars. Can anybody explain the reason? Thank you.

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1 answer

Hey @kienle,

When you add a credit card to your DigitalOcean account, we may send a preauthorization request to the issuing bank. This is to verify that the card being added has been issued by the bank and that they will authorize the charges. These temporary preauthorization holds range from $1 to $15 and may appear on your statement for up to 7 days, but no funds are being transferred from your card or account to DigitalOcean.

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Hope that helps!
Alex.

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