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I’m unable to connect to the droplet via SSH, the websites hosted on the droplet and the MySQL database on the droplet after updating. Around 2pm (-0400) I performed an update using apt update; apt upgrade -y followed by a droplet reboot. Since then I’ve been unable to access the droplet. The only access I have is through the web console.
What I’ve tried
Restarted the sshd service as suggested in another community thread
Checked if config
Results:
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:160 errors:0 dropped:0 overruns:0 frame:0
TX packets:160 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueue1en:1
RX bytes:11840 (11.8 KB) TX bytes:11840 (11.8 KB)
service networking restart
Returns:
Job for networking.service failed because the control process exited with error code. See "systemctl status networking.service" and "journalctl -xe" for details.I’ve submitted a ticket a few hours ago, but I have yet to receive a reply and I’ve been unable to access any of the resources on the droplet for almost 9 hours now. If anyone has had this problem and resolved it, I’d love to know how you did it.
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admin
saeeddarabi
djanym
skeddtemp
gebelo
martinjameslynn
Brenda Morales
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