Question

First signup, didn't receive 100$ credit

Posted December 21, 2020 360 views
Billing

This is my first signup on Digital Ocean and i was hoping to try it out with the 100$ free credits which has been heavily advertised. However, i’m unable to view any credits in my account after Sign up, kindly advise.

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2 answers

Hello,

Sorry for the issue! In order to dig in more, we request you to open a ticket to your customer support team, who can access your account and provide some insights.

https://www.digitalocean.com/support/

Cheers,
Sri Charan

Hey @aretehosts,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!
- Alex.