Question
Free Trial not applied
- Posted on June 9, 2022
- BillingDigitalOcean Accounts
Asked by William M Jesus
I created a free trial account at Digital Ocean on June 06, 2022. My estimated costs for this billing period is $0.11 Because, my account billing is not free?
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Hi @sleepinglapisclam,
Usually, in order to get your Free Trial credit you need to add a valid payment method, that’s all. It should appear in your Control Panel in the Billing Section. If you’ve added a valid payment method (Paypal, a payment card, etc.) you should get the credit. Having said that, if you’ve not added the Payment method the best possible way forward would be to contact DigitalOcean’s Support.
They should be able to help you out with your account issue. You should be able to reach them here:
Hope that helps! - KFSys.