Scale up as you grow — whether you're running one virtual machine or ten thousand.

From GPU-powered inference and Kubernetes to managed databases and storage, get everything you need to build, scale, and deploy intelligent applications.

Hi everyone,
I’m stuck in a loop and hoping someone here or a DO staff member can point me in the right direction.
I lost access to the school email connected to my DO account after graduating, so I can’t log in anymore. The problem is I’m still being billed every month for a droplet I desperately need to cancel.
I’ve submitted three separate Account Recovery tickets using the official form over the last three months (in August, September, and October). In those tickets, I provided all the required verification, including my billing details and a photo of my ID. However, I haven’t received a single reply from support.
Is there any other way to reach an actual human at DigitalOcean? My bank charges a very high fee to replace my credit card just to stop this small monthly charge, so I’m trying to avoid that route.
Any advice on how to get these tickets noticed by support or a community manager would be hugely appreciated. Thanks!
song changnyoung
83e92542216b4d4eb6e40f08a54672
Noor Fatima
Binaya Sharma
Laveenk16
mohammedosa506-lang
Jamol Tokhtaev
Jamol Tokhtaev
daniellekwint
btframework
nicrossi
nicrossi