Question
How to increase Request Timeout on App Platform?
- Posted on April 12, 2022
- DigitalOcean App PlatformDjangoNginx
Asked by Al3xs
I have a web application that processes Excel files. Sometimes, some excel files are bigger than usual and need a bit more time. However, the request times out after 30 seconds (Error Code 504).
Now, is it somehow possible to increase the timeout to, e.g. 45sec. / 60sec.? Please note, I am using DO’s app platform.
Thanks in advance.
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Hello,
I’ve recently answered a similar question here:
https://www.digitalocean.com/community/questions/gunicorn-increase-timeout-doesnt-takes-effect
Basically, setting the timeouts in the run command in the
Procfilefile should work:But note that there is a hard set 100s timeout in the App platform for requests that unfortunately can’t be changed.
However, if the request is timing out in 30 seconds that could be due to resource exhaustion.
Please reach out to our amazing support team who will be more than happy to assist you with this :)
https://www.digitalocean.com/support/
Hope that helps!