Question

How to make payment with $100 free credits

Posted November 24, 2021 91 views
Billing

I signed up on Digital Ocean on 1st Nov 2021. I created some VMS and also added a payment card. Also my VMs are shared in a team. Now my billing is due around $50 and when I go to payment section, it only gives me option of paying with card and does not show the $100 free credits.

My question is that where can I see those $100 free credits and how can I make payment using that?

Thanks

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1 answer

Hi @salehmaheen,

Thanks so much for the question, here is how DigitalOcean’s billing works:
At the end of each calendar month, DigitalOcean calculates the cost of your server based on the size of your droplet. All droplets are billed at an hourly rate up to a maximum monthly cap, which we have set at 672 hours (28 days).

Therefore, if you use the server for less than the monthly cap, you will be billed for each hour that you used it. However, if you use your server for more than 672 hours during that month, you will be billed at the monthly cost, which will be no greater than the cost of 672 hours.

Additional services (automatic backups, etc.) may lead to further charges.
Any payments made with PayPal add credit to your balance, we ask that you maintain a credit on your account balance equal to the estimated monthly charge of your droplets if you only use PayPal.

If you have added a credit card to your account, any due balances will be billed automatically on the first of the month. Should there be any issues with charging your card for the month we will notify you via email.

If you have promotional credits as well, then promotional credits will be utilized first, and then credits applied from PayPal will be used before charging any remaining balance to the credit card.

To sum up your question, the credits you have in your account will be used first and then you’ll start to get billed with your card.

Hope this clarifies things a bit.

If you don’t see any credits most probably it has not been applied. In such cases, I’ll recommend contacting the DigitalOcean support :

https://www.digitalocean.com/support/