I can’t login to my account or control panel since last Tuesday and it keeps saying that “Looks like something went wrong…” https://imgur.com/a/6ZSeYEf
I tried contacting the support via email for three days now, not even a single reply. #03416043, #03413688, #03417103
I’m having a production ready server cluster which I have to work on very urgently and currently all the work is on hold. I’m really disappointed about the service right now. Not sure why Digital Ocn let this happen.
I’m publishing this to see if anyone having same trouble?
- Accessing the DO account?
- Non responding support team?
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Hey @parkwaylabsstephan,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)
Hope that helps! - Matt.
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