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I can't pay with PayPal Balance

Posted July 9, 2019 6.4k views
DigitalOceanBilling

Hello, I’m not able to pay with my PayPal balance, It’s showing: “PayPal Balance: Unavailable for this payment”.

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remyoucef
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remyoucef
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4 answers
MattIPv4 July 22, 2019

Hi there @remyoucef,

Sorry for the delay in getting a response to you. Unfortunately, as a community, we cannot help with this issue.

You will need to reach out to our amazing support team who will be more than happy to assist you with this billing issue. :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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remyoucef July 22, 2019

I found the source of the problem.
Thanks for help!
Best, Youcef

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mustafadeel July 29, 2019

Just for future reference, our users are able to use their PayPal balance if they select to sign in when presented with “Pay with PayPal” screen. This option is available to users even if their PayPal balance is in a different currency than USD with PayPal offering a conversion to USD.

Also, selecting “Stay logged in for faster purchases” avoids having to sign in every time when opting to pay using PayPal. I hope this helps.

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nitajava0 September 15, 2019

I have the same issue, I have USD in my account, and I wanna pay bill in Australian dollar, all smooth when I did it before, but today its showing as unavailable for this payment. could you help me please?

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