Question
my 100$ credit account as a new user with promo code didn't allow me to get a droplet up to 20$/mo what is the problem?
- Posted on January 20, 2019
- BillingCentOS
Asked by zoompress2009
i create the account with promo code and i added my PayPal card but when i tried to create the droplet they didn’t allow me to create a droplet up to 20$/mo. second, when i want to resize my 5$ droplet they also didn’t allow me to go more than 20$/mo with an other price plan why that ? is that cuz i’m a new user ?
regards.
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Hey friend,
Thanks for writing about this. This is a filter on some new users for a period of time. We have in place some measures that prevent damaging abuse scenarios that we’ve encountered, many of which will not make sense to anyone outside of our staff. My apologies for any frustration that caused.
For anyone noticing the same in the future, you can reach out to our support team about this: https://www.digitalocean.com/company/contact/
For you, I’ve enabled your account to use larger droplets.
Jarland