Hi,
My Ticket number is: [Ticket #3492219]
I singed up for Digital ocean. I went through payment process. My payment was processed but then it got stuck on the payment screen only. It didn’t go further.
Money was deducted from my account but account didn’t get activated and it got stuck on the payment page.
Please help me.
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Hey @vinayaksonixyz,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)
Hope that helps! - Matt.
Hi @MattIPv4 ,
Please consider it in priority. I’m afraid that I might lose money. :(
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