Question

My free credit points are not enabled

recently I had signed up in digitalocean and the credit points were not enabled to access the things. How long will it take to get that?


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Hello all,

This is just an update on an older topic in case someone do stumble upon it:

Usually, in order to get your Free Trial/Github Studen Pack credit, you need to add a valid payment method, that’s all. It should appear in your Control Panel in the Billing Section. If you’ve added a valid payment method (Paypal, a payment card, etc.) you should get the credit. Having said that, if you’ve not added the Payment method the best possible way forward would be to contact DigitalOcean’s Support.

They should be able to help you out with your account issue. You should be able to reach them here:

https://www.digitalocean.com/support/

Hope that helps! - KFSys.

Hello all,

This is just an update on an older topic in case someone do stumble upon it:

Usually, in order to get your Free Trial/Github Studen Pack credit, you need to add a valid payment method, that’s all. It should appear in your Control Panel in the Billing Section. If you’ve added a valid payment method (Paypal, a payment card, etc.) you should get the credit. Having said that, if you’ve not added the Payment method the best possible way forward would be to contact DigitalOcean’s Support.

They should be able to help you out with your account issue. You should be able to reach them here:

https://www.digitalocean.com/support/

Hope that helps! - KFSys.

Hello @bnreddi1985,

Sorry for the issue! In order to dig in more, we request you to open a ticket to our customer support team, who can access your account and provide some insights.

https://www.digitalocean.com/support/

Cheers, Sri Charan