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No Promo Code section

Posted on February 4, 2020

Just sign up and there is no Promo Code section in the billing tab for me to insert my promo code, what should I do?

I wanted to use my github student code for a school project so should be simple enough? I’m a bit lost here.



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Hello, @guiamado29

The promo codes can be added from the Billing page in the Promo code section. In order to create your first Droplet, you must have a valid credit card on your account or make a PayPal deposit even when using a promo code.

You can check this link for more information:

https://www.digitalocean.com/docs/accounts/billing/payments/#promo-codes

If you’ve added a valid credit card or if you’ve made a PayPal deposit you should be able to add the promo code.

Hope this helps!

Regards, Alex

Hello guiamado29,

I think if you want to use your GitHub education pack promo code to add balance to your account,you need to submit a ticket to the DigitalOcean’s support team to get what you want.And be sure to use at least one method to valid your account,like pay $5 by PayPal or credit card.

Have a nice day.

Shiroka

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