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Payment problem.

Posted on December 1, 2022
  1. You sent me email saying you had problems charging my CC. But according to information from my bank, the card was charged. Please check.

  2. Why I should ask billing questions in public?? How to contact the support??



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Hey @sergiiscubadiver,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps! - mcowley.

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