Question

Paypal billing Method - Delayed

Posted October 5, 2015 1.8k views
Billing

Hey Everyone!

How much time does it takes to update the billing information using paypal? I already paid $5 USD 3 hours ago and it still asking me to update my billing information, I even have my receipt from paypal.

Another thing, why on the paypal option I can pay $5, $10, $100 USD?? Does it make any difference?

Thanks!

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1 answer

On your first question.. While I am not on our support team I understand that there have been some issues in the last day with paypal payment notifications being delayed on paypal’s side. I’d recommend opening a ticket with the support team so they can look into it and ensure you can get started with your account.

On the second question… Paypal is offered as a pre-payment option. This means that you should pre-load funds to cover the services you will be running for the month. When using paypal as your payment method this balance will decrease throughout the month as the balance is used. If instead, you fund your account with a credit card you are automatically charged each month on the first of the month for your usage in the previous month.

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