Problem with my console access (login does not work)

Hey guys, I am new on digitalOcean, I’ve created a new droplet and I received a login and password on my email. I use it on console access, but it does not work. I reset my password and I entered the password that I’ve receved without pasting (The password is entered) but it still not works… it says : login incorrect! Help me please…

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Having the same issue. It’s ridiculous, cancelling my subscription

when prompted for


enter the password you received on mail. After that, you will be asked to enter your new password

The same thing was happening to me - it kept disconnecting while I was typing the password. I found a (really stupid) way to solve it: (& yes, I know point 3 goes against everything we are taught about setting passwords but it was the only way I could make it work. I think the password can be reset again later after being logged in when it can be done slower)

  1. write the password sent by the welcome email on a post-it note & stick it so it can be read without moving eyes from keyboard
  2. practice typing it many times in a text document until it can be typed with no pauses between pressing keys
  3. pre-prepare a new password - make it VERY simple (preferably one you already use that your fingers can type fast without pausing)
  4. Take a big breath & start the console. enter the login name (root), hit enter, then type the password really fast without pausing & hit enter again
  5. without pausing (not even to breath again) type the new password, hit enter then type it again & hit enter all without any pauses

this worked for me - I know it sounds stupid but by going really fast & not even pausing long enough to move my eyes to the screen I got it to reset the password & login. Then I logged in again in the normal leisurely way & had a look around the directory structure slowly without being kicked out.

hope this helps someone else!