Question

Problem with the GitHub Student Pack!

Posted December 1, 2021 312 views
BillingGitHub Actions

Hi there! Recently I applied my promo code from the GitHub Student Pack and I got an email saying my account just received $100, and in the activity field of my account details I can see that I entered the promo code, the problems begins when I enter in the Billing field and I only see $5.00, not $100 :(

Thank you so much for the help!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
1 answer

Hey @L0rdSergio,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!
- Bobby.