Question

The package I selected has been modified

Posted October 21, 2021 196 views
Billing

Hello there,

I chose the package, which is 5 dollars a month, but when I looked at the drop settings, I saw that it was 40 dollars. Can you change $40 to $5 package? Otherwise I will delete my account.

Best Regards.

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1 answer

Hello,

All Droplets are billed on an hourly basis, meaning that the $40 plan costs $0.060 per hour. So if you have just created a $40/mo Droplet, and had it for 2 hours you will pay $0.12 cents and not the whole monthly period.

What you can do is stop and delete this Droplet and create a new $5 one.

Downgrading a Droplet is often not a so easy task. Luckily, DigitalOcean has pretty good documentation about it, you can follow these steps here:

https://www.digitalocean.com/docs/droplets/resources/downsize/

Also note that in our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that this helps.
Regards,
Bobby