Ticket Digital Ocean Very Slow Respond

My Account Verify ( NEW SIGNUP ) but digital not respond for 3 - 4 hours why ? :(

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.


DigitalOcean provides self-managed support (which some refer to as unmanaged support), though we’re normally pretty quick to respond depending on the issue and the amount of troubleshooting that is required to resolve it.

The community is, of course, here for peer-to-peer support, so you’re more than welcome to post any issues here as well. We have plenty of active members, and we’re actively looking to make it better for everyone :-).

Hi @mrafi6716 Because this is not a managed service, so support can take up to 48 hours to respond.