Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
Which Cpanel License I need to Buy Question Question
CentOS 7.1 Kernel not present. Question Question

Question

Ticket Digital Ocean Very Slow Respond

Posted June 16, 2017 2.5k views
Control Panels

My Account Verify ( NEW SIGNUP ) but digital not respond for 3 - 4 hours why ? :(

Add a comment
mrafi6716
By:
mrafi6716

Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
Which Cpanel License I need to Buy Question Question
CentOS 7.1 Kernel not present. Question Question

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
2 answers
hansen June 16, 2017

Hi @mrafi6716
Because this is not a managed service, so support can take up to 48 hours to respond.

Reply Report
jtittle June 16, 2017

@mrafi6716

DigitalOcean provides self-managed support (which some refer to as unmanaged support), though we’re normally pretty quick to respond depending on the issue and the amount of troubleshooting that is required to resolve it.

The community is, of course, here for peer-to-peer support, so you’re more than welcome to post any issues here as well. We have plenty of active members, and we’re actively looking to make it better for everyone :-).

Reply Report

Related

Looking for something else?

Ask a new question Search for more help