Question

Verification problem

Posted September 20, 2021 85 views
Billing

Hello. I live in Turkey. I don’t have a credit card. I only have a bank card and prepaid card.
Can i verify myself with a other methods like ID card or sth ?

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1 answer

Hey @bertonelucas471,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue!

https://www.digitalocean.com/support/

Hope that helps!
Alex