I opened ticket to support, I ask for the ARN because I need it to confirm refund money to bank. Without it my money will be holding ever.
I used debit card with paypal merchant as guest method.
Someone please help. thanks.
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Hey @indakbasayok,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
I will recommend you to wait for assistance from our support team in order to get this resolved as soon as possible.
Regards, Alex
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