Question

Cannot access to my control panel

I can’t access our digital ocean console (control panel) since one week. Even i can’t get my file backup also. Could anyone advise me on how to fix this problem as soon as possible.

Thanks

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Sri Charan Madhavapeddi • August 17, 2020

Hello,

Can you please clear the browser cache and try again from a fresh session.

Sorry for the issue! In order to dig in more, we request you to open a ticket to your customer support team, who can access your account and provide some insights.https://www.digitalocean.com/support/

Feel free to share the screenshots while you open the ticket.

Cheers, Sri Charan