Question

Cannot access to my control panel

Posted August 17, 2020 208 views
DigitalOcean ArticlesControl Panels

I can’t access our digital ocean console (control panel) since one week. Even i can’t get my file backup also. Could anyone advise me on how to fix this problem as soon as possible.

Thanks

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1 answer

Hello,

Can you please clear the browser cache and try again from a fresh session.

Sorry for the issue! In order to dig in more, we request you to open a ticket to your customer support team, who can access your account and provide some insights.https://www.digitalocean.com/support/

Feel free to share the screenshots while you open the ticket.

Cheers,
Sri Charan

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