Question

Droplet IP Address Listed on Spam Blacklist

Hey everyone,

I recently noticed that my Droplet’s IP address is listed on a spam blacklist, and I’m not sure why. I haven’t been sending out bulk emails or engaging in any spam-related activities. Could it be due to a previous owner of the IP, or is there something misconfigured on my end?

I’ve checked my SPF, DKIM, and DMARC records, and everything seems fine. Has anyone faced this issue before? What’s the best way to get delisted and prevent this from happening again?

Any guidance would be greatly appreciated


Submit an answer


This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

KFSys
Site Moderator
Site Moderator badge
March 14, 2025

Heya,

It’s entirely if not a hundred percent, possible that a previous owner has been sending mails that haven’t been following best practices. What you can do is just request a delisting of the IP when checking the spam blacklist. There are links to follow on every blacklist to get the IP delisted.

Bobby Iliev
Site Moderator
Site Moderator badge
March 14, 2025

Hey Davis 👋

Yes, this can happen sometimes if your Droplet IP had a bad reputation from a previous user. Best thing to do:

  1. Request delisting from the blacklist provider’s website.
  2. Reach out to the DigitalOcean support team: https://do.co/support
  3. Consider using a third-party email service (like Mailgun or Postmark) instead of sending emails directly from your Droplet:

https://www.digitalocean.com/community/tutorials/why-you-may-not-want-to-run-your-own-mail-server

Hope that helps!

\– Bobby

alexdo
Site Moderator
Site Moderator badge
March 18, 2025

Heya, @davis1

It is possible to have the IP address listed because of previous mail abuse, but the blacklist can exist entirely on the RBL’s policy.

You can shed more light about the listing itself and we can check this for you!

Regards

Become a contributor for community

Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.

DigitalOcean Documentation

Full documentation for every DigitalOcean product.

Resources for startups and SMBs

The Wave has everything you need to know about building a business, from raising funding to marketing your product.

Get our newsletter

Stay up to date by signing up for DigitalOcean’s Infrastructure as a Newsletter.

New accounts only. By submitting your email you agree to our Privacy Policy

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.