error 1001 for www subdomain

I’m trying to setup is up and running, and I’ve set up A records for the www subdomain, pointing to the same two IP addresses that the app has A records for.

Running nslookup and dig on both the and addresses returns the same results.

I’m not versed in network engineering, and not really sure where to continue debugging… The error 1001 page mentions cloudflare, so I went and made an account there, but there is no DNS for the site on cloudflare.

Found these forum posts with a simialar issue, but no success in debugging so far.

Thanks for any help here!

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Bobby Iliev
Site Moderator
Site Moderator badge
November 21, 2022
Accepted Answer

Hi there,

I’ve just checked both your www and non-www versions and they both seem to be working as expected.

Note that it usually might take 24 hours for the DNS cache to clear over the Globe before you could see your new DNS records after you make the DNS change.



Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up

card icon
Get our biweekly newsletter

Sign up for Infrastructure as a Newsletter.

Sign up
card icon
Hollie's Hub for Good

Working on improving health and education, reducing inequality, and spurring economic growth? We’d like to help.

Learn more
card icon
Become a contributor

You get paid; we donate to tech nonprofits.

Learn more
Welcome to the developer cloud

DigitalOcean makes it simple to launch in the cloud and scale up as you grow – whether you’re running one virtual machine or ten thousand.

Learn more ->
DigitalOcean Cloud Control Panel
Get started for free

Enter your email to get $200 in credit for your first 60 days with DigitalOcean.

New accounts only. By submitting your email you agree to our Privacy Policy.

© 2023 DigitalOcean, LLC.