Report this

What is the reason for this report?

Have Team Draw on Prepayment/Credits

Posted on April 25, 2023

so, here’s a question. When you set up a new Team, it asks you for a credit card. If you have existing pre-payments/credits on your parent account, will DO draw from those before it draws from the credit card you’ve got listed (just like it does with your main/parent account).



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hey @watrall,

I believe that this will not be the case, as the new team would have a separate billing and a credit card link to it, so the existing credits will remain under the initial team that they were granted for.

Please reach out to our amazing support team who will be more than happy to assist you further with this in case it poses a problem for you!

https://www.digitalocean.com/support/

Hope that helps!

- Bobby.

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.