I added a custom domain to my app, and for days it’s just been saying “configuring” for the status (and the domain isn’t pointing anywhere).

I’m using DO as my DNS host and set up the 3 nameservers to point to my subdomain.

Is this normal?

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2 answers

Hi there,

I’ve tested this and it should not take more than a few minutes as long as the CNAME is correct.

If your CNAME record is correctly added and you are still seeing the problem I could suggest contacting the DigitalOcean support team to further investigate this for you.

Let me know how it goes!
Best,
Bobby

Hi @skeddtemp,

The domain is added to the app immediately. The configuration might take some time based on DNS propagation. The DNS changes can take up to 72 hours to propagate across the internet.

If the root domain points to our nameservers, we recommend you to add the custom domain to the app using the first option of ‘We Manage your Domain’.

In case the issue persists, could you please raise a support ticket to us so that we can have a closer look at it and get it resolved asap.

Cheers,
Taha Fatima